Consultancy Services

Providing Telco and ICT service providers with BSS. OSS and VAS consultancy. With extensive hands-on multi vendor experience  of Ericsson, Huawei, Redknee, TeraData, IBM. We assist telco operators from establishment till realization and production phase. We assist and train telco operators Marketing, Business and technical  teams  with  campaigns and  promo ideas  and support them to realization.We are expert in telco network audits  that help operators to identify revenue leakage. We  assist in applying remedies and in taking premptive measure for future.

BSS & OSS consultancy services

Telcos supply their products to customers with a combination of Business Support Systems (BSS) and Operation Support Systems (OSS) to support all customer and back office processes.The products and services that telcos provide consist of a large number of components that millions of customers want to use simultaneously and in high quality. A DSL connection, a cell phone call from abroad, or Internet TV involves many individual services that providers must co-ordinate and manage. Growing numbers of products and requirements – along with ever shorter provisioning times – make service processes increasingly complex. That is why telcos rely on Business Support Systems (BSS) and Operation Support Systems (OSS) to keep all business processes running smoothly in the background and to manage customer relationships. In a largely saturated and fiercely contested telecommunications market, good customer relationships are extremely important. Good customer service is impossible to provide without industry-specific customer relationship management systems. Customer relationship management (CRM) assists companies with marketing, sales, and service. Business intelligence/ enterprise information management (BI/EIM) solutions manage customer and usage data optimally and securely. BSSnOSS assists providers by supplying CRM systems and portal and BI/EIM solutions.Back office and network management solutions for production and operation         BSSnOSS provides cross-service OS systems that employees from areas such as network and systems planning or service management can access, thereby supporting a fast time to market. The OSS links all of the processes, systems and departments involved on a standardized basis to enable the telco to respond swiftly and efficiently to new customer wishes. With a system of this kind the entire process – from planning via provisioning to troubleshooting – can be handled on one platform, thereby optimizing operating costs. Centralized monitoring is available to ensure a high quality level.

Value Added Services (VAS)

We have been providing managed value added services (VAS) for mobile operators in the Africa since 2001. Mobile value added services (mVAS) have progressed a long way since simple ringtone offerings. There is an increasing appetite for a wide range of on-demand information and entertainment services among mobile subscribers.Infotainment value added services, ranging from daily jokes, to health tips, football goal alerts and money transfers are now a major revenue stream for mobile operators.

VAS for business value :

The most experienced managed value added services provider in Africa, we have a track record of developing mobile content solutions that significantly increase average revenue per user (ARPU) for mobile operators.Building a fully structured set of mobile value added services is essential for mobile operators looking to attract and retain mobile subscribers, and raise ARPU. We have proven experience in identifying opportunities for new mobile value added services to broaden a mobile operator’s VAS portfolio.We successfully create and implement managed VAS solutions to maximize a mobile operator’s revenue.

Implementing mobile VAS :

Continuous research of the subscriber base keeps our solutions at the cutting edge of the mobile market in Africa. Mobile analytics are the cornerstone of our work. This is crucial in such a fast moving industry and allows for the continuous evolution of our mobile content and infotainment solutions.Our value added services can be integrated with legacy IT systems and are capable of operating on a wide range of mobile devices including basic feature phones, as well as GSM, 3G, 4G LTE or WiMAX, networks.